Meet the Engineering Minds Behind Watershed!
When it comes to packaging machines, our expert engineers are just that - installing, servicing, and troubleshooting your end-of-line packaging machines. From full end-of-line installs to routine maintenance and expert troubleshooting, our team is on hand to keep your operations running like clockwork.
Meet our Engineers:
Mark and Olu have been at the heart of our technical and engineering team for a number of years. They offer round-the-clock support across all areas of England, Scotland and Wales and are easily contactable for telephone support if you need instant advice.
Between them, they have a vast amount of experience with a variety of different packaging machinery across our partner brands FILMA, PACBRO, MARCHETTI, CLEVER, ARCA, COMARME and EFFE3TI.
Service contract and Engineering support:
Mark and Olu are dedicated to delivering our award-winning engineering support service, which operates throughout England, Scotland, Wales and occasionally extends into Europe. This service is specifically designed to ensure exceptional after-sales customer care and includes:
Installation carried out by one of our trained engineers: Our team of experienced and skilled engineers will handle the installation of your equipment, ensuring a seamless setup process.
Commissioning & Set up: We go the extra mile to ensure your equipment is fully commissioned, optimising its performance for maximum efficiency.
Maintenance and support: Mark & Olu work tirelessly to provide support to our customers and help optimise their production lines through our service maintenance contracts and regular on-site machine health checks. These services allow your machinery and production lines to operate consistently at peak performance by identifying and resolving any potential issues as soon as possible to keep your production running smoothly.
Our engineers have access to our comprehensive UK-based parts department for any updates/repairs required, ensuring minimal downtime and uninterrupted productivity.
We also provide a spares kit with most purchases, giving you quick access to essential components, further minimising any disruptions to your operations.
Machine training: Mark and Olu are available for comprehensive machine training programs to ensure your team can effectively utilise the equipment straight away, equipping your staff with the necessary baseline knowledge and skills.
At Watershed, we are partners in your success. Whether you're planning a new installation or optimising existing machinery and production set up, Mark, Olu, and the rest of our expert team are here to make it happen seamlessly.
📞 Let’s Talk Machines: Get in touch today and discover how Watershed can take your packaging operations to the next level.